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Wednesday, May 14, 2014

Is it only me that winces when you get an email entitled "Notice-Important Information" or "Important - Account Upgrade"
This is usually followed by a statement along the lines of "After extensive Customer Research/Customer feedback we have decided to improve of service by …..”.
This, in my experience usually ends up with a list of “improvements” that I had never even considered, nor would use either. And then, at the bottom, is usually an apology, but from next month your subscription NOW will cost..
It’s like they are doing you a favour!!

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musing at lunch

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